Is your attitude subtly toxic?

Lack of doubt and overconfidence are toxic to your career. A curious mind, on the other hand, is invaluable in business and a healthy sense of doubt is one of the most important characteristics of effective people. People in power know that learning and growth starts with questions. We pay attention to the questions you ask in job interviews and meetings.

Questions like these really matter and change people’s lives (from big to small):

What should I do with my life? Is this job a good fit for me? Where am I going in my job this year? How valuable is my work to the company? What will I accomplish this quarter? Am I getting enough feedback and guidance from my boss? Am I on track this month? How does this work? Why? How could I improve this? What can I learn from this? Am I prepared for my conference call this afternoon?

a curious mind is invaluable in businessHow do I know when a new member of the team is unlikely to work out? It’s usually someone who asks few questions during training, then sits down to work and charges ahead with full confidence (usually doing the wrong thing) without checking in for feedback until I request an update.

Some people are naturally more curious than others — but forget about that because you can create your own healthy sense of doubt with practice. Our minds generally do what we ask them to – ask and ye shall receive. 

So use this checklist:

  1. Hang a list of daily questions for yourself in your bedroom and/or your office.
  2. Put questions in locations that will remind you at the right time in the right place. I keep a card on my monitor that says “Prepared? Specific enough? Documented?” No, it doesn’t always work, but I’m still a little better with the reminder than without.
  3. Ask yourself “What am I missing? What other possibilities are there? What consequences might flow from this? Consider a longer list of options and try to include some wacky ones. Get outside your comfort zone for a moment.
  4. Spill your guts. When you’re tempted to ask something but feel inhibited or fearful about asking, pay close attention – it’s usually a question that needs asking. Just ask. You’ll find the cost of not asking is almost always higher.

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  • Alexis_Ippolitto

    I haven’t been employed in a permanent or full-time position quite, but from my years of work experience I can agree that a toxic attitude can make or break your work performance. It is important to make sure your attitude doesn’t reflect on your work. Becoming employed in a part-time highschool job can make this a difficult feat to accomplish, but just a slight shift in your attitude can change everything.

    I’ve worked five years in a shift managing retail position, a job that is very stressful and sometimes hard to want to remain there. However, I will disagree with the comment made on knowing when a new member won’t work out. I go in with confidence and learn by observing, so questions are out of my character. I watch my trainer and learn that way, and when something doesn’t make sense then I ask. Though I do understand the importance in asking if overconfidence is a relentless problem in your job history.

    When questions are asked, though, it can demonstrate a willingness to learn and an interest in your job. It’s good to ask for feedback when you aren’t entirely sure with your performance. Constructive criticism can help guide you into being a more successful employee.

  • Richard Pieri

    I am a perfectionist and loath redundancy and making mistakes. I often find myself asking as many questions as possible while working in school or at my job. I always like to take a moment of time to ensure that I have a clear and concise idea of what I am supposed to be doing. I enjoy evaluating the work that I do to be sure that I am solving problems or performing a task in the best possible manner. I enjoy working with others who also share these qualities and have accomplished much through teamwork.

  • Sophie Pollitt-Cohen

    I have found this to be extremely true. After working at our company for nearly three years, I got a promotion that put me in charge of the entire branding department, managing people instead of creating the content myself. I was overly confident in myself and the ways I had produced this work in the past, so I did not trust anyone else to do things correctly. I was hesitant to delegate or share broader strategic goals. This kind of toxic thinking led to two major problems. The products suffered, because I was not allowing my smart and capable co-workers to work freely. Additionally, our ability to collaborate and work as a team suffered, because by withholding my larger strategic concepts from my team, I made them feel undervalued and as if I did not respect their ideas.

    I solved this by spreading my confidence around – removing a lot from myself and placing it on my team. I had to remember that my co-workers are more than capable, and to do their best work I had to give them the room to make mistakes and take chances. Additionally, I had to remember that my confidence in myself was not always a good thing. I had made plenty of mistakes in the past and not always produced perfect work. In the end, by delegating and opening up more lines of communication, our collaboration improved, and so did the work we produced.

  • Laura_Powell

    This topic really hits home for me. I am a paralegal working in the law office setting for the past five years. When I first began working in a law firm, I always assumed that I would be bothering or annoying the attorneys if I asked them questions. My usual course of action was to just attempt to complete the assignment and assume the attorney would later tell me if I should have done it differently. I quickly learned this was not the best approach. I found that my generally it is better to ask and do it correctly the first time. Otherwise you are just creating more work for both you and your attorney, which is a sure way to actually annoy them!

    I have found that asking questions shows your boss your true level of interest in both the field you work in and your particular job. Asking questions can also give you chance to learn more from your boss about areas you didn’t even know you had questions about. In my experience you often don’t even realize there is a more efficient or better way to do things unless you ask questions of your supervisors and co-workers. It is important to find that balance in your individual work place, know what questions are important to ask, know when is the best time to approach your boss, know how to clearly and concisely communicate your questions, and don’t be afraid to ask follow up questions!

  • Dejia Manoli

    I have noticed in myself that I do have a “toxic” attitude. I tend to get frustrated quickly when dealing with people and it makes me cranky or rude. I also have a hard time standing up for myself and being firm in my thoughts in he workplace. This article helped me see ways to deal with that.

  • Sarah Groenwald

    I’ve found that a curious attitude is particularly helpful in job interviews; if I have questions about the job that show I’m thinking about the responsibilities and problems associated with it, I find that I’m more likely to get a job. The interviewer seems more confident in a potential employee who asks questions.

  • Olivia

    I always will ask my boss/employer questions because I feel that it lets them know that you are critically thinking

    about things and that you’re not just a drone who continues to work without any thoughts or emotions. Along

    with asking questions, its equally important to be a great listener. If you are able to successfully incorporate

    those two into your life then you will have a wonderful communicative relationship with you company.

  • boudy93

    Trying to find a way to be helpful is a positive way to stay connected in the workplace. It is easy to ask some questions, be a good listener and see if there is a place you can get involved in your new job.

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In 1997, Eric Shannon launched the first job board for bilinguals who speak English/Spanish at LatPro.com. Eric still serves as CEO of LatPro Inc., developer of JustJobs.com. He lives in Boulder, CO with his wife and two girls.

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